bd69 Privacy Policy

Your Privacy at bd69 — Key Commitments

bd69 is committed to protecting the privacy of every player who accesses the bd69.asia platform. This Privacy Policy sets out the types of personal data bd69 collects, the purposes for which that data is processed, the lawful bases on which bd69 relies, and the rights available to you as a data subject.

By registering an account or using any feature of the bd69 platform, you acknowledge that you have read this Privacy Policy and consent to the collection and use of your data as described herein. If you do not agree, please do not use bd69.

The data controller responsible for the personal data processed through the bd69.asia platform is bd69 (referred to in this policy as "bd69", "we", "us" or "our"). bd69 determines the purposes and means by which your personal data is processed and bears full responsibility for its lawful handling.

If you have questions about how your data is handled, or wish to exercise any of your data subject rights described in this policy, please contact us at [email protected]. We will respond to all data-related enquiries within a reasonable timeframe and in any case within 30 days of receipt.

bd69 collects personal data through several means: directly from you when you register or interact with the platform, automatically as you use our services, and in some cases from third parties such as payment processors and identity verification providers. The categories of personal data we collect are set out below.

Identity and registration data

• Full name, date of birth and confirmation that you are aged 21 or above.
• Mobile phone number used for registration and one-time password (OTP) delivery.
• Email address, where provided at registration or account settings.
• National identity document details (National ID card, passport or driving licence) collected during Know Your Customer (KYC) verification.

Financial and transactional data

• Payment method details including bKash, Nagad, Rocket or Upay account numbers, and bank account or card details where applicable. Full card numbers are never stored by bd69 — only masked references are retained.
• Deposit and withdrawal history, including transaction amounts, timestamps and payment references.
• Account balance information and bonus account records.
• Betting and gaming history including game titles played, wager amounts, outcomes and session durations.

Technical and usage data

• IP address, device type, operating system, browser type and version, and screen resolution collected automatically when you access the platform.
• Login timestamps, session duration, pages visited and features used within the platform.
• Cookie identifiers and similar tracking technologies, as described in Section 6 of this policy.

bd69 processes personal data only for specific, legitimate purposes. The principal purposes for which your data is used are listed below. We will not use your data for any purpose that is incompatible with those stated here without first obtaining your consent.

• Account creation and management: to register your account, verify your identity, maintain your player profile and administer your access to the platform.
• Payment processing: to process deposits and withdrawals securely, reconcile transactions and comply with anti-money laundering (AML) requirements.
• Bonus and promotion administration: to allocate, track and administer promotional offers, bonuses and loyalty rewards applicable to your account.
• Responsible gaming: to monitor gaming activity for signs of problem gambling, enforce self-exclusion requests, apply deposit limits and flag at-risk behaviour in line with our responsible gaming policy.
• Legal and regulatory compliance: to satisfy KYC obligations, respond to lawful requests from regulatory or law enforcement authorities, detect and prevent fraud, and maintain records required by applicable law.
• Customer support: to respond to your queries, complaints and support requests, and to maintain records of our communications with you for quality-assurance purposes.
• Platform improvement: to analyse usage patterns, test new features, diagnose technical issues and improve the overall user experience of the bd69 platform.

bd69 processes personal data only where a lawful basis exists for doing so. The legal bases on which bd69 relies are as follows.

• Contractual necessity: processing that is necessary to provide the bd69 service you have requested, including account registration, payment processing, and the delivery of games and promotions.
• Legal obligation: processing required to comply with applicable laws and regulations, including AML obligations, KYC requirements, and responses to lawful authority requests.
• Legitimate interests: processing necessary for bd69's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring and improving the service — where these interests are not overridden by your own rights and interests.
• Consent: where bd69 relies on your freely given, specific and informed consent — for example for receiving marketing communications. You may withdraw consent at any time by contacting [email protected].

bd69 does not sell, rent or trade your personal data to third parties for their own commercial purposes. However, in order to operate the platform and comply with legal obligations, bd69 shares personal data with the following categories of recipient in the circumstances described below.

Categories of recipient

• Payment processors and financial service providers: bKash, Nagad, Rocket, Upay, Visa and Mastercard processing partners receive transactional data necessary to process your deposits and withdrawals. These providers are bound by their own privacy and security standards.
• Identity verification providers: third-party KYC service providers receive identity document details to perform age and identity verification checks on behalf of bd69. Data shared is limited to what is strictly necessary for the verification process.
• Technology and hosting providers: cloud infrastructure, data hosting and platform technology partners who process data on bd69's behalf under binding data processing agreements that require them to maintain equivalent security and confidentiality standards.
• Regulatory and law enforcement authorities: where bd69 is required by law, court order or regulatory directive to disclose personal data. bd69 will only disclose the minimum information required to satisfy such an obligation and will, where permitted, notify the affected player.

bd69 uses cookies and similar technologies to operate the platform, remember your preferences, analyse usage and ensure security. A cookie is a small text file placed on your device when you visit a website. bd69 uses the following categories of cookie.

Cookie categories used on bd69

• Strictly necessary cookies: essential for the platform to function. These include session authentication tokens, security identifiers and cookies that remember your login state. These cannot be disabled without breaking core platform functionality.
• Functional cookies: remember your platform preferences such as language setting, display options and responsible gaming limits you have configured, so that they persist between sessions.
• Analytics cookies: collect anonymised or aggregated data about how players use bd69 — such as which pages are visited most frequently and where users encounter errors — to help bd69 improve the platform experience.
• Security cookies: detect and prevent fraudulent activity, identify unusual login patterns and protect the integrity of the platform against automated attacks and abuse.

You can manage or delete cookies through your browser settings. Disabling strictly necessary cookies will impair your ability to log in and use the platform. Analytics and functional cookies may be disabled without affecting core access to bd69 services.

bd69 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The principal retention periods are as follows.

• Account and transactional data: retained for the duration of your active account plus a minimum of 5 years following account closure, to satisfy AML, KYC and financial record-keeping obligations.
• Support and communication records: retained for 2 years from the date of the last communication, to allow bd69 to refer back to prior interactions in the event of a follow-up complaint or dispute.
• Technical and analytics data: anonymised aggregated analytics data may be retained indefinitely for platform improvement purposes. Data that cannot be fully anonymised is deleted within 12 months of collection.

As a data subject, you have the following rights in respect of the personal data bd69 holds about you. To exercise any of these rights, please contact [email protected] with your registered mobile number and a description of your request. bd69 will respond within 30 days.

bd69 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, destruction or alteration. These include the following.

• SSL (Secure Sockets Layer) encryption applied to all data transmitted between your device and the bd69 platform, ensuring that information cannot be intercepted in transit.
• Access controls restricting access to personal data to authorised bd69 staff and service providers on a strict need-to-know basis, with all access logged and auditable.
• Regular security assessments and penetration testing of the bd69 platform to identify and remediate vulnerabilities before they can be exploited.
• Encrypted storage of sensitive data fields, including passwords (stored as salted hashes, never in plaintext) and payment reference data.

Despite these measures, no online platform can guarantee absolute security. In the event of a data security incident that affects your personal data, bd69 will notify affected players promptly and take immediate steps to contain the incident and prevent recurrence.

The bd69 platform is strictly for adults aged 21 and above. bd69 does not knowingly collect personal data from any person under the age of 21. If bd69 becomes aware that personal data has been collected from a minor, that data will be deleted immediately, the associated account will be closed and the matter may be referred to the relevant authorities. If you believe a minor has registered on bd69, please contact [email protected] immediately.

The bd69 platform may reference third-party payment providers (bKash, Nagad, Rocket, Upay) and game content providers (such as Pragmatic Play, Evolution Gaming and Spribe). bd69 is not responsible for the privacy practices of these third-party providers. Each provider operates under its own privacy policy, and bd69 encourages players to review those policies before providing personal data directly to any third-party service.

bd69 may update this Privacy Policy from time to time to reflect changes in law, regulatory guidance, platform functionality or our data processing practices. Where a change is material, bd69 will notify registered players via their registered contact details or through a prominent notice on the platform prior to the change taking effect.

The date at the top of this policy indicates when it was last reviewed. Continued use of the bd69 platform following publication of a revised Privacy Policy constitutes your acceptance of the updated terms. The current version of this policy is always accessible at bd69.asia/privacy-policy.

If you have questions about this Privacy Policy, wish to exercise your data subject rights, or want to raise a privacy concern, please contact the bd69 support team. All privacy enquiries are handled confidentially and responded to within 30 days.